Frequently asked questions
Answers to the questions we hear most
If there is anything we have not covered, call or email the team. We are happy to help.
What is HLTH Compliance, and what services do you provide?
HLTH Compliance is a UK provider of healthcare HR, health and safety and compliance solutions, across HR, CQC compliance, health and safety, CQC software, recruitment, training, marketing and compliance services for CQC-regulated providers.
Which healthcare providers do you work with?
We work with CQC-regulated providers in England, from clinical and medical services (primary care and acute care) to adult social care and any other CQC-regulated service. We also work with providers regulated by Care Inspectorate Wales (CIW) and the Care Inspectorate in Scotland, and with Ofsted-registered children's services.
Do you offer services for international healthcare providers?
Yes. We provide consultancy for international providers looking to enter the UK market or improve their compliance and governance globally, including in Europe, North America, Scandinavia and the Middle East.
What sets HLTH Compliance apart?
A clinically led team, and access to an entire team of CQC experts, clinicians and healthcare professionals.
What is the purpose of CQC audits, and how can you help?
CQC audits and mock inspections assess your compliance with CQC standards. Ours are conducted by clinicians and CQC compliance specialists, who give you feedback and clear recommendations for improvement.
What is CQC Enforcement Action Support?
We guide providers through regulatory enforcement action and help them make the necessary improvements, partnering with CQC-specialist solicitors so you get the exact support you need.
Do you offer CQC crisis support, and what does it involve?
Yes. We assist providers in critical situations: enforcement action or a CQC notice, a Requires Improvement or Inadequate rating, or the sudden loss of a Registered Manager.
What is HLTH Manage, and how does it help with CQC compliance and HR?
HLTH Manage is our CQC compliance and HR software, built around the CQC Single Assessment Framework by our team of CQC compliance specialists, clinicians and healthcare professionals to streamline compliance, evidence and inspection readiness.
Do you provide permanent Registered Manager recruitment?
Yes. Our recruitment team has extensive UK healthcare experience and helps providers of all sizes recruit qualified, capable registered managers.
What is Fixed Fee HR, and how does it work?
A comprehensive employment law and HR support service for CQC-regulated providers at a predictable, fixed cost, so you can budget while getting the HR support your service needs.
Speak to one of our experts
Clinicians, former CQC inspectors and a former Registered Manager.
What happens on the call
- Pick a time that suits you. The call is free and takes 15 minutes.
- You speak to one of our experts about your situation.
- You leave with a clear next step, before any big commitment.
A clear next step, before a big commitment
Still have a question?
Speak to one of our experts
Clinicians, former CQC inspectors and a former Registered Manager.
A 15-minute introductory call to explain your situation, explore the right support and discuss the next step.