Mental health care draft · key question
Caring
Staff involve and treat people with compassion, kindness, dignity and respect.
Draft, not the current assessment framework
CQC's mental health care draft, published March 2026. The current quality statements remain in use.
3 proposed Caring KLOEs for mental health services
- 1Kindness, compassion and dignityAre people treated with kindness, empathy, compassion and respect, and is their privacy and dignity maintained?
- 2Person-centred careIs care and treatment delivered in a person-centred way?
- 3Independence, choice, and controlAre people empowered to maintain their independence and to make choices about their care and plans for their future, where they are able to?
Want to know how your service would fare?
Book a mock inspection run against the draft KLOEs, or call 020 8090 5346 to speak to one of our experts.