Advice from HLTH Compliance, page 8
CQC and Ofsted compliance, explained
Advice, news and video on regulatory change and best practice for health and social care providers.
Advice articles, page 8
- Advice
Need an Interim Registered Manager?
Strong leadership is the backbone of any health and social care service. The Registered Manager (RM) plays a pivotal role in ensuring compliance, maintaining high-quality care, and supporting staff. But what happens when your RM is unavailable or requires additional support? Whether due to dismissal, burnout, long-term illness, maternity leave, or increasing service demands, the
- Advice
My Registered Manager Has Left – What Now?
The sudden departure of a Registered Manager (RM) can be a critical moment for health and social care providers. The RM plays a pivotal role in ensuring that services are compliant with Care Quality Commission (CQC) regulations, maintaining high standards of care, and leading teams effectively. When this key leadership role becomes vacant, providers must
- Advice
5 Common HR Pitfalls Identified by CQC (and How to Fix Them)
Health and social care providers face significant challenges when it comes to HR compliance, with many receiving ‘Inadequate’ or ‘Requires Improvement’ ratings during CQC inspections. These shortcomings often stem from five common HR pitfalls, which, if addressed, can greatly enhance both compliance and workplace culture. One of the most critical issues is ignoring data protection
- Advice
How HR Can Play a Pivotal Role in Mitigating Burnout and Promoting Employee Well-being in Healthcare
During Stress Awareness Week, it’s crucial to acknowledge the pressures faced by healthcare professionals. With intense demands and high-stakes environments, healthcare workers are at a heightened risk of stress and burnout. HR departments play a pivotal role in addressing these challenges, creating a supportive workplace that prioritises employee well-being, satisfaction, and retention. By implementing proactive
- Advice
Upcoming CQC Registration Changes: What You Need to Know
Starting from 18 November 2024, healthcare providers and managers will no longer be able to submit registration applications through the CQC provider portal. This change, initiated due to ongoing development work, means that applications must now be submitted using forms available on the CQC website. Here, we provide essential advice on how to navigate this
- Advice
HLTH Manage can support with the UK’s New NHS Budget Priorities
With the UK’s 2024 budget dedicating a significant portion of funding to enhancing NHS productivity and efficiency through technology, healthcare providers are poised to enter a new era of digital-first operations. The budget’s £3.4 billion investment in digital transformation and AI highlights the importance of modernising data management, patient safety, and resource efficiency. However, transitioning
- Advice
Navigating the New Employment Landscape: A Guide for Care Businesses
The recent Labour government’s Employment Rights Bill has ushered in a new era for UK employment law. While these reforms aim to bolster worker protections, they also present significant challenges for businesses, particularly smaller enterprises. Understanding the Key Changes Ban on exploitative zero-hours contracts and “unscrupulous” fire and rehire practices: This could lead to increased
- Advice
New Worker Protection Act 2023: What Employers Need to Know About Preventing Sexual Harassment
What Employers Need to Know About Preventing Sexual Harassment With the upcoming implementation of the Worker Protection Act 2023 on 26 October, UK employers will face enhanced responsibilities in tackling sexual harassment in the workplace. Unlike the current reactive measures, which focus on addressing harassment after it occurs, the new legislation emphasises creating an environment
- Advice
Why Mock CQC Inspections Are Essential for Healthcare Organisations
In the world of healthcare, ensuring regulatory compliance is not just a requirement but a commitment to quality care. The Care Quality Commission (CQC) plays an essential role in overseeing the care standards in England. In preparation for CQC inspections, healthcare organisations are increasingly turning to mock inspections to ensure readiness. A mock CQC inspection
- Advice
5 Essential CQC Registration Tips For New Care Providers
Registering with the Care Quality Commission (CQC) is an essential yet often frustrating process for all care providers, often taking months to complete successfully. As a new care business, understanding the intricacies of CQC registration can make or break your application. That’s why we’re here to help. In this article, we’ll explore five essential tips
- Advice
How to Write a Statement of Purpose for CQC Registration
A Statement of Purpose is a legally required document that includes a standard set of information about a provider’s service. This is a key part of the CQC registration process, and ensuring your statement is written correctly can significantly streamline your application process. Four Main Topics to Cover Your Statement of Purpose must cover these
- Advice
How to Evidence ‘Caring’ For The CQC: A Comprehensive Guide
Ensuring that your healthcare service meets the Care Quality Commission (CQC) standards for ‘Caring’ is crucial for delivering high-quality care and receiving positive evaluations. Demonstrating ‘Caring’ involves showcasing your commitment to treating people with kindness, compassion, and respect, while also empowering both patients and staff. Here’s a comprehensive guide to help you gather and present
A clear next step, before a big commitment
Need help with something you have read?
Speak to one of our experts
Clinicians, a former CQC inspector and a former Registered Manager.
A 15-minute introductory call to explain your situation, explore the right support and discuss the next step.