CQC and Ofsted news and insights, page 12
CQC and Ofsted compliance, explained
Advice, news and video on regulatory change and best practice for health and social care providers.
Articles, page 12
- Advice

Need an Interim Registered Manager?
Strong leadership is the backbone of any health and social care service. The Registered Manager (RM) plays a pivotal role in ensuring compliance, maintaining high-quality care, and supporting staff. But what happens when your RM is unavailable or requires additional support? Whether due to dismissal, burnout, long-term illness, maternity leave, or increasing service demands, the
- Advice

My Registered Manager Has Left – What Now?
The sudden departure of a Registered Manager (RM) can be a critical moment for health and social care providers. The RM plays a pivotal role in ensuring that services are compliant with Care Quality Commission (CQC) regulations, maintaining high standards of care, and leading teams effectively. When this key leadership role becomes vacant, providers must

NHS Staffing Agency Reforms and the Opportunity to Register With CQC
The UK’s healthcare sector faces a significant shake-up. Health and Social Care Secretary Wes Streeting recently announced new measures aimed at reducing the NHS’s reliance on agency staffing, which cost the health service £3 billion last year. The proposed changes, which include banning trusts from using agencies for entry-level roles and preventing NHS workers from
- Advice

5 Common HR Pitfalls Identified by CQC (and How to Fix Them)
Health and social care providers face significant challenges when it comes to HR compliance, with many receiving ‘Inadequate’ or ‘Requires Improvement’ ratings during CQC inspections. These shortcomings often stem from five common HR pitfalls, which, if addressed, can greatly enhance both compliance and workplace culture. One of the most critical issues is ignoring data protection
- Advice

How HR Can Play a Pivotal Role in Mitigating Burnout and Promoting Employee Well-being in Healthcare
During Stress Awareness Week, it’s crucial to acknowledge the pressures faced by healthcare professionals. With intense demands and high-stakes environments, healthcare workers are at a heightened risk of stress and burnout. HR departments play a pivotal role in addressing these challenges, creating a supportive workplace that prioritises employee well-being, satisfaction, and retention. By implementing proactive
- Advice

Upcoming CQC Registration Changes: What You Need to Know
Starting from 18 November 2024, healthcare providers and managers will no longer be able to submit registration applications through the CQC provider portal. This change, initiated due to ongoing development work, means that applications must now be submitted using forms available on the CQC website. Here, we provide essential advice on how to navigate this
- Advice

HLTH Manage can support with the UK’s New NHS Budget Priorities
With the UK’s 2024 budget dedicating a significant portion of funding to enhancing NHS productivity and efficiency through technology, healthcare providers are poised to enter a new era of digital-first operations. The budget’s £3.4 billion investment in digital transformation and AI highlights the importance of modernising data management, patient safety, and resource efficiency. However, transitioning
- News

How the 2024 UK Budget Could Impact CQC Compliance in Healthcare
The recent 2024 UK budget introduces key changes in funding and productivity goals for the NHS, which are likely to affect healthcare providers’ approach to CQC (Care Quality Commission) compliance. With a £2.5 billion increase in funding for day-to-day NHS operations and a separate £3.4 billion productivity-focused investment set for 2025/26, there is a clear
- Advice

Navigating the New Employment Landscape: A Guide for Care Businesses
The recent Labour government’s Employment Rights Bill has ushered in a new era for UK employment law. While these reforms aim to bolster worker protections, they also present significant challenges for businesses, particularly smaller enterprises. Understanding the Key Changes Ban on exploitative zero-hours contracts and “unscrupulous” fire and rehire practices: This could lead to increased
- News

Digital Revolution in Healthcare: NHS to Transform Patient Interaction with App-Based Access
In a significant move toward modernizing the NHS, the UK government is planning to revolutionize patient access to medical records. Under new reforms, full medical records, test results, and doctor letters will soon be available through the NHS App as part of a wider digital overhaul. The changes are part of a broader 10-year strategy
- Advice

New Worker Protection Act 2023: What Employers Need to Know About Preventing Sexual Harassment
What Employers Need to Know About Preventing Sexual Harassment With the upcoming implementation of the Worker Protection Act 2023 on 26 October, UK employers will face enhanced responsibilities in tackling sexual harassment in the workplace. Unlike the current reactive measures, which focus on addressing harassment after it occurs, the new legislation emphasises creating an environment
- News

Can Weight-Loss Jabs Help Address Obesity and Unemployment? Wes Streeting’s Proposal for a Healthier Workforce
In recent discussions around tackling obesity and its impact on both health and employment, Wes Streeting, the UK Health Secretary, has put forward a proposal that could potentially transform the way we approach weight loss. He suggests that unemployed individuals could be offered weight-loss jabs, such as those containing semaglutide or tirzepatide, as part of
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